CUC has a dedicated customer care unit in each branch to serve last mile customer. It has a dedicated and well efficient customer care unit in Head Office to provide round the clock service. Besides that CUC handles customer service directly through website to better communicate with subscribers to ensure better user experiences. The customer can make enquiry on subscription balance, lodging complain, knowing about different tier of services through our website. CUC ensures better customer care by gradually switching manual customer handling eco-system to fully automated environment. The customer can approach us through:
customercare@cuc.com.np
