CUC is an independent Digital Cable Operator providing Digital CATV and other value added service.
CUC operates and provides signal to last mile operator across all six municipalities including Gaindakot Municipality of Nawalparasi-East. Please click the link below to have the reach of CUC.
CUC operates through STB (Set Top Box) where the channels are transmitted in an encrypted environment through Viewing Card (VC).
No, since all the channels are transmitted through optical fiber and co-axial or FTTH (fiber to the home) cable till the last mile subscriber, weather/climatic condition such as rain fade is not likely to affect Digital CATV service.
Yes, subscriber can install STB once CUC configured STB for you. Once it is configured then subscriber can plug and play.
Yes, STB needs to be installed in each Television set for viewing.
Yes, your inverter or solar power should be capable of generating AC Current because your STB operates on 220V AC Current. Regarding the adaptor, volt and ampere should be as specified by CUC if it is purchased from the local market.
To view all the channels provided by CUC, you need to reset your STB box. Please follow the instructions provided in STB box setting to reset your STB.
If some of the channels are only visible then you need to reset the factory setting in your STB. Please go to setting and follow the instructions provided on your television screen.
If you change your accommodation, you need to inform your branch or CUC Centers. The Branch/CUC Centers updates the changes in its system and then install STB for your new accommodation.
Installation charge and monthly charges are specified by CUC.
CUC has two packages viz. SD and HD packages. Please contact your nearest Branch and CUC Centers for further information.
CUC has only two packages; SD and HD packages. You have to make choice out of that. CUC cannot provide you with customized package or any channel on a-la-carte basis now.
Yes. You can change package once your existing package is expired. Please contact your nearest branch for applicable charges.
You can pay subscription fee in the branch/CUC Centers and online payment through our website www.cuc.com.np
Channel list and package details are available in any of our branches and CUC Centers. You can also browse our website to get the required details.
Yes, you can watch all Nepali national channels along with regional and local channels.